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Reviews
from our CUSTOMERS near Mount Lemmon!
I have to say Infiniti of Tucson beats all the rest by a very wide margin. I believe they should be chosen as a model for the rest to follow on how to treat their customers. The service manager who took care of my vehicle's needs was Mr. Cayo Pico.
I wouldn’t hesitate on using Infiniti of Tucson. I have been with them for 12 years and am looking forward to my future with Infiniti of Tucson. I have used them for maintenance and purchasing cars.
I purchased a QX80 from Infiniti of Tucson and I love my new vehicle!! And the staff made my shopping experience one of the best car shopping experiences EVER! I spoke with Tish and she was very professional and made the process painless. Pancho did my financing and made it very easy for me!
While I wish I didn't have to drive the 80 miles from Sierra Vista to have my wife's car serviced, the customer service is always exceptional. It's always a pleasure interacting with Cayo, the service manager. The clean, comfortable customer waiting area - with complimentary fresh snacks and drinks - is a bonus.
We just somewhat unexpectedly purchased an Infiniti SUV tonight. Adam was our salesperson. We couldn't have asked for a better, more efficient experience.
The buy and sell transaction was very easy. I now own a gorgeous QX50 and couldn't be happier. Highly recommend Infinity of Tucson.
While I wish I didn't have to drive the 80 miles from Sierra Vista to have my wife's car serviced, the customer service is always exceptional. It's always a pleasure interacting with Cayo, the service manager. The clean, comfortable customer waiting area - with complimentary fresh snacks and drinks - is a bonus.
The buy and sell transaction was very easy. I now own a gorgeous QX50 and couldn't be happier. Highly recommend Infinity of Tucson.
We just somewhat unexpectedly purchased an Infiniti SUV tonight. Adam was our salesperson. We couldn't have asked for a better, more efficient experience.
As always, exceptional service. Professional, polite, and informative. Timely service. Clean, and family friendly.
I wouldn’t hesitate on using Infiniti of Tucson. I have been with them for 12 years and am looking forward to my future with Infiniti of Tucson. I have used them for maintenance and purchasing cars.
Excellent experience here. I purchased exactly the vehicle I wanted which was the QX50. Beautiful SUV in every way.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future.
I just wanted to let you know how great of an experience I recently had with servicing my vehicle at the Tucson auto mall location recently. My wife and I brought in our Infiniti and service agent Chris Barnes was great. He was quick to help us, friendly and made us feel extremely welcome.
I have been an Infiniti car owner for the past 8 years. Today, I went to get my car serviced and I can honestly say by far, this is the best service that I have ever received at any Infiniti Service Department; and I have gone to many all over the country to get my vehicle serviced.
They are absolutely amazing here.The master cylinder in my g37s went out right outside of Tuscan. I called around to see if anyone could fix it and I was getting two week quotes from everyone. I called Chris Barnes at Infiniti of Tuscan and he told me to bring it in. within an hour he had it looked at and we discussed pricing and had the part.
As always, exceptional service. Professional, polite, and informative. Timely service. Clean, and family friendly.
Excellent experience here. I purchased exactly the vehicle I wanted which was the QX50. Beautiful SUV in every way.
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch!
I just wanted to let you know how great of an experience I recently had with servicing my vehicle at the Tucson auto mall location recently. My wife and I brought in our Infiniti and service agent Chris Barnes was great.
They are absolutely amazing here.The master cylinder in my g37s went out right outside of Tuscan. I called around to see if anyone could fix it and I was getting two week quotes from everyone. I called Chris Barnes at Infiniti of Tuscan and he told me to bring it in. within an hour he had it looked at and we discussed pricing and had the part.
I have to say Infiniti of Tucson beats all the rest by a very wide margin. I believe they should be chosen as a model for the rest to follow on how to treat their customers. The service manager who took care of my vehicle's needs was Mr. Cayo Pico. He is extremely professional, fair, and communicates very well.
No drama during our purchase of our QX60.
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car.
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch!
I just wanted to let you know how great of an experience I recently had with servicing my vehicle at the Tucson auto mall location recently. My wife and I brought in our Infiniti and service agent Chris Barnes was great. He was quick to help us, friendly and made us feel extremely welcome.
As far as breaking down on the side of the road experiences go, Chris sure made it an easy and painless process. Not to mention how nice everyone was with recommending things to do during my stay. When its time to buy a new Infiniti, I know exactly where I'm going!
No drama during our purchase of our QX60.
No drama during our purchase of our QX60.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
I just wanted to let you know how great of an experience I recently had with servicing my vehicle at the Tucson auto mall location recently. My wife and I brought in our Infiniti and service agent Chris Barnes was great. He was quick to help us, friendly and made us feel extremely welcome.
I purchase a pre-owned Infiniti QX56 in Nov 18; in which 10-days after purchase indicated a engine fault related to bad catalytic converter. Both the Sales Team and Service Team promptly resolved the issued at no cost (approximately $2k) to our family. We greatly appreciate the zero drama involved and outstanding customer service. Highly recommend for sales and service.
While I wish I didn't have to drive the 80 miles from Sierra Vista to have my wife's car serviced, the customer service is always exceptional. It's always a pleasure interacting with Cayo, the service manager. The clean, comfortable customer waiting area - with complimentary fresh snacks and drinks - is a bonus.
We just somewhat unexpectedly purchased an Infiniti SUV tonight. Adam was our salesperson. We couldn't have asked for a better, more efficient experience.
When my insurance company gave me trouble paying for the glass replacement of the sunroof, Infiniti of Tucson was very flexible working out payment options for me. They did a great job. I felt like they were very interested in meeting any need that I had. I loved the individualized and personal care given. I can't say enough good things about the experience I had with them. Absolutely awesome! (Standing ovation) Good job guys!
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car.
I live 45min away from the dealership and would drive there than take my car anywhere else for service. It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
I just wanted to let you know how great of an experience I recently had with servicing my vehicle at the Tucson auto mall location recently. My wife and I brought in our Infiniti and service agent Chris Barnes was great. He was quick to help us, friendly and made us feel extremely welcome.
No drama during our purchase of our QX60.
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car
I live 45min away from the dealership and would drive there than take my car anywhere else for service. It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
It the best place to do business!
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
I just wanted to let you know how great of an experience I recently had with servicing my vehicle at the Tucson auto mall location recently. My wife and I brought in our Infiniti and service agent Chris Barnes was great. He was quick to help us, friendly and made us feel extremely welcome. He provided detailed information and explained various servicing options.
When my insurance company gave me trouble paying for the glass replacement of the sunroof, Infiniti of Tucson was very flexible working out payment options for me. They did a great job. I felt like they were very interested in meeting any need that I had. I loved the individualized and personal care given. I can't say enough good things about the experience I had with them. Absolutely awesome! (Standing ovation) Good job guys!
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car.
I live 45min away from the dealership and would drive there than take my car anywhere else for service. It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
It the best place to do business!
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car
I live 45min away from the dealership and would drive there than take my car anywhere else for service. It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I had no reservation but was seen right away and the repairs ended up being under warrant so I spent nothing.
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car
Very professional and I got exactly what I wanted!
I live 45min away from the dealership and would drive there than take my car anywhere else for service. It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
I had no reservation but was seen right away and the repairs ended up being under warrant so I spent nothing.
Best experience ever at Infiniti. Damon is one of the best service managers I have ever had, very friendly, trustworthy (which is rare for car dealerships) and went way out of his way to help me. I would definitely recommend him and this dealership to anyone looking for a great car
I brought my 2017 Q60 into service after I just purchased it and Chris in service went above and beyond to make sure I was well taken care of. Chris and the team at Infiniti of Tucson are top notch! I Will definitely be returning for service and any repairs in the future. Would recommend them to friends and family, money well spent.
I live 45min away from the dealership and would drive there than take my car anywhere else for service. It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
Great service...Damon was very helpful..was in for an oil change,no problems what so ever.
Very professional and I got exactly what I wanted!
I had no reservation but was seen right away and the repairs ended up being under warrant so I spent nothing.
They are very helpful. Damon has made sure that my car and maintenance was done right in for a good price. Thank you!
Damon was very helpful and I will take my car back when it needs any service.
When my insurance company gave me trouble paying for the glass replacement of the sunroof, Infiniti of Tucson was very flexible working out payment options for me. They did a great job.
Very professional and I got exactly what I wanted!
Damon is one of the best service managers I have ever had... I would definitely recommend him and this dealership to anyone looking for a great car
It's always done on time, it's always done right and everything is explained to me. Plus everyone's friendly! Highly recommend Infiniti of Tucson 🙂
We have purchased several cars with Infiniti of Tucson throughout the years and have always been very satisfied. They make the experience stress free and very easy. Whenever we go in for servicing or looking for another vehicle they recognize us and are accommodating to our needs. We continue to recommend them to our family, friends, and anyone who stops us on the street asking about how we like our Infiniti's.
Damon was very helpful and I will take my car back when it needs any service.
I have been having horrible experience at the Infiniti on Camelback. The only person that seems to know customer service there was the Executive Manager Luis. He was the only person that seemed to give a damn about what customer service was. Here in Tucson, I just got back from my first visit with them and they are phenomenal. I was a walk in and they accommodated me as best as they could. They were respectful and informative. Peter in Services was extremely kind and helpful. They even took it upon themselves to give my car a quick clean. They didn't have to do it but they did and it's these things that makes them stand out. It shows they want to take care of their customers. Additionally, the staff in parts knew their stuff. Couldn't have asked for a better experience!
Always impeccable service. Super friendly staff. Highly recommend them for service.
I purchased an Infiniti G37 with Infiniti of Tucson and my experience couldent have been better! From the time I walked in to the continued business afterword in the service department they have treated me like family. I would highly recommend!
The day we leased the 2019 Q50 Sport, we did not expect how seamless the process would be for us. My boyfriend had his eye on this particular car for a few weeks and decided best to walk in the dealership that afternoon. Marty and him took a test drive and picked me up on the way back to the dealership. Marty was thorough, easygoing, and simply put, a five- star guy through out the entire process. We are very happy with our experience working with Infiniti of Tucson, and we will totally work with them again in the future.
The service department is amazing, goes above and beyond
We have purchased several cars with Infiniti of Tucson throughout the years and have always been very satisfied. They make the experience stress free and very easy. Whenever we go in for servicing or looking for another vehicle they recognize us and are accommodating to our needs. We continue to recommend them to our family, friends, and anyone who stops us on the street asking about how we like our Infiniti's.
An amazing, professional, stellar dealership. The service department is phenomenal.
Seriously the best car buying experience I have ever had. I have bought 2 cars from IOT now and plan on making them my dealer for life. I can’t say enough good things about the Finance department especially Gabe for helping me out both times. Thanks Infinity of Tucson keep it up!
Cayo and Damon are the best in the business!!! 5 stars and highly recommended!!
Great service. Would of given 5 stars but dealerships are always expensive.
Seriously the best car buying experience I have ever had. I have bought 2 cars from IOT now and plan on making them my dealer for life. I can’t say enough good things about the Finance department especially Gabe for helping me out both times. Thanks Infinity of Tucson keep it up!
We have purchased several cars with Infiniti of Tucson throughout the years and have always been very satisfied. They make the experience stress free and very easy. Whenever we go in for servicing or looking for another vehicle they recognize us and are accommodating to our needs. We continue to recommend them to our family, friends, and anyone who stops us on the street asking about how we like our Infiniti's.
The day we leased the 2019 Q50 Sport, we did not expect how seamless the process would be for us. My boyfriend had his eye on this particular car for a few weeks and decided best to walk in the dealership that afternoon. Marty and him took a test drive and picked me up on the way back to the dealership. Marty was thorough, easygoing, and simply put, a five- star guy through out the entire process. We are very happy with our experience working with Infiniti of Tucson, and we will totally work with them again in the future.
Brandon was excellent my son bought a car with a unbelievable deal... I'm thinking about getting one myself from them.. thanks
We have leased 12 cars from this dealership. Go there if you want the best of everything, good service, easy experience, very positive!
The day we leased the 2019 Q50 Sport, we did not expect how seamless the process would be for us. My boyfriend had his eye on this particular car for a few weeks and decided best to walk in the dealership that afternoon. Marty and him took a test drive and picked me up on the way back to the dealership. Marty was thorough, easygoing, and simply put, a five- star guy through out the entire process. We are very happy with our experience working with Infiniti of Tucson, and we will totally work with them again in the future.
Great vehicles and friendly staff
I recently purchased a new Q50 and it was the most painless car-buying experience I've had. The sales staff was great and I never felt pressured. I will definitely be telling my friends and family about this!
Brandon was excellent my son bought a car with a unbelievable deal... I'm thinking about getting one myself from them.. thanks
The day we leased the 2019 Q50 Sport, we did not expect how seamless the process would be for us. My boyfriend had his eye on this particular car for a few weeks and decided best to walk in the dealership that afternoon. Marty and him took a test drive and picked me up on the way back to the dealership. Marty was thorough, easygoing, and simply put, a five- star guy through out the entire process. We are very happy with our experience working with Infiniti of Tucson, and we will totally work with them again in the future.
Serving AAA members at their best... Very friendly.. professional...
Great service. Would of given 5 stars but dealerships are always expensive.
Wonderful service department.
Great vehicles and friendly staff
Brandon was excellent my son bought a car with a unbelievable deal... I'm thinking about getting one myself from them.. thanks
We have leased 12 cars from this dealership. Go there if you want the best of everything, good service, easy experience, very positive!
Serving AAA members at their best... Very friendly.. professional...
They are very helpful. Damon has made sure that my car and maintenance was done right in for a good price. Thank you!
Seriously the best car buying experience I have ever had. I have bought 2 cars from IOT now and plan on making them my dealer for life. I can’t say enough good things about the Finance department especially Gabe for helping me out both times. Thanks Infinity of Tucson keep it up!
I purchased an Infiniti G37 with Infiniti of Tucson and my experience couldent have been better! From the time I walked in to the continued business afterword in the service department they have treated me like family. I would highly recommend!
Brandon was excellent my son bought a car with a unbelievable deal... I'm thinking about getting one myself from them.. thanks
They are very helpful. Damon has made sure that my car and maintenance was done right in for a good price. Thank you!
We have leased 12 cars from this dealership. Go there if you want the best of everything, good service, easy experience, very positive!
Wonderful service department.
I purchased an Infiniti G37 with Infiniti of Tucson and my experience couldent have been better! From the time I walked in to the continued business afterword in the service department they have treated me like family. I would highly recommend!
We have purchased several cars with Infiniti of Tucson throughout the years and have always been very satisfied. They make the experience stress free and very easy. Whenever we go in for servicing or looking for another vehicle they recognize us and are accommodating to our needs. We continue to recommend them to our family, friends, and anyone who stops us on the street asking about how we like our Infiniti's.
I recently purchased a new Q50 and it was the most painless car-buying experience I've had. The sales staff was great and I never felt pressured. I will definitely be telling my friends and family about this!
A few months ago I purchased a used 2011 Infiniti EX35. I had a wonderful experience and thought I got a good deal on the new car. My family has purchased several other cars there in the past and have had no problems. They recently opened a brand new dealership which is very nice.
Always helpful, staff is always very friendly and Courteous!
Wonderful service department.
An amazing, professional, stellar dealership. The service department is phenomenal.
The only place I go for service for my Infinitis. Excellent customer service and friendly staff. Good quality of work done on my cars.
Seriously the best car buying experience I have ever had. I have bought 2 cars from IOT now and plan on making them my dealer for life. I can’t say enough good things about the Finance department especially Gabe for helping me out both times. Thanks Infinity of Tucson keep it up!
I purchased my third new Infiniti from Infiniti of Tucson last month. I had a wonderful experience with no issues. The reason I keep coming back to Infiniti of Tucson is their wonderful service. On top of that the cars drive great!! I also wanted to comment about their new building. What a place, it has to be the nicest dealership in Tucson. Service has three lounges with free drinks and snacks. I have not seen that at other dealerships in Tucson.
The service department is great the technicians Sean Mark and Gasper are all top-notch.
Damon was very helpful and I will take my car back when it needs any service.
Always impeccable service. Super friendly staff. Highly recommend them for service.
It the best place to do business!
Serving AAA members at their best... Very friendly.. professional...
I might just buy a car because these people were by far the most helpful and non pushy sales people- In all of Tucson!!!
Service Manager Mr. Pico was a tremendous help recently. Thank you for you great service and help with the issue that came up with my car. Best Wishes...
The service department is amazing, goes above and beyond
I might just buy a car because these people were by far the most helpful and non pushy sales people- In all of Tucson!!!
Cayo and Damon are the best in the business!!! 5 stars and highly recommended!!
We have leased 12 cars from this dealership. Go there if you want the best of everything, good service, easy experience, very positive!
Great service. Would of given 5 stars but dealerships are always expensive.
Great service people. Friendly and helpful.
Great vehicles and friendly staff
Brandon was excellent my son bought a car with a unbelievable deal... I'm thinking about getting one myself from them.. thanks
Awesome service experiences. Had a terrible experience with Infiniti on Camelback in Phoenix, but this place totally redeemed it. Have had service and fixes done here. Got scheduled quickly, repairs done fast and professionally. I was always kept in the loop about what was going on. I definitely reccomend this place for service. I can't comment on car buying.
I found a used car online.steve sent me more pics.of this car an was so helpfull...i was verry happy with there service an now.i have a car...thank you steve...an infinity for great service an they were all so friendly...awesome team...
I have been having horrible experience at the Infiniti on Camelback. The only person that seems to know customer service there was the Executive Manager Luis. He was the only person that seemed to give a damn about what customer service was. Here in Tucson, I just got back from my first visit with them and they are phenomenal. I was a walk in and they accommodated me as best as they could. They were respectful and informative. Peter in Services was extremely kind and helpful. They even took it upon themselves to give my car a quick clean. They didn't have to do it but they did and it's these things that makes them stand out. It shows they want to take care of their customers. Additionally, the staff in parts knew their stuff. Couldn't have asked for a better experience!
The day we leased the 2019 Q50 Sport, we did not expect how seamless the process would be for us. My boyfriend had his eye on this particular car for a few weeks and decided best to walk in the dealership that afternoon. Marty and him took a test drive and picked me up on the way back to the dealership. Marty was thorough, easygoing, and simply put, a five- star guy through out the entire process. We are very happy with our experience working with Infiniti of Tucson, and we will totally work with them again in the future.
They are very helpful. Damon has made sure that my car and maintenance was done right in for a good price. Thank you!
Reviews
from our CUSTOMERS near Mount Lemmon!
Always impeccable service. Super friendly staff. Highly recommend them for service.
I purchased an Infiniti G37 with Infiniti of Tucson and my experience couldent have been better! From the time I walked in to the continued business afterword in the service department they have treated me like family. I would highly recommend!
The day we leased the 2019 Q50 Sport, we did not expect how seamless the process would be for us. My boyfriend had his eye on this particular car for a few weeks and decided best to walk in the dealership that afternoon. Marty and him took a test drive and picked me up on the way back to the dealership. Marty was thorough, easygoing, and simply put, a five- star guy through out the entire process. We are very happy with our experience working with Infiniti of Tucson, and we will totally work with them again in the future.
